Revolutionizing E-Commerce Customer Support: Advanced AI-Powered Chatbots for Enhanced User Experience &amp; Operational Efficiency

JOURNAL ARTICLE

Revolutionizing E-Commerce Customer Support: Advanced AI-Powered Chatbots for Enhanced User Experience & Operational Efficiency

Year: 2025 Pages: 1477-1480

DOI: 10.1109/iciccs65191.2025.10985646

Keywords:

E-commerce Computer science Human–computer interaction Process management Knowledge management Business World Wide Web

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AI in Service Interactions

Physical Sciences → Computer Science → Artificial Intelligence

FinTech, Crowdfunding, Digital Finance

Social Sciences → Business, Management and Accounting → Management Information Systems

Transportation and Mobility Innovations

Physical Sciences → Engineering → Automotive Engineering