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JOURNAL ARTICLE

AI-Driven Chatbots for E-Commerce Customer Support

Kailash Prasad Linus A Xavier Shubha Jain Raju Subba Sachin Mittal Nilesh Anute

Year: 2024 Pages: 1-5

DOI: 10.1109/accai61061.2024.10602261

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Keywords:

E-commerce Computer science World Wide Web

Metrics

5

Cited By

3.19

FWCI (Field Weighted Citation Impact)

10

Refs

0.88

Citation Normalized Percentile

Is in top 1%

Is in top 10%

Citation History

Topics

AI in Service Interactions

Physical Sciences → Computer Science → Artificial Intelligence

Blockchain Technology Applications and Security

Physical Sciences → Computer Science → Information Systems

FinTech, Crowdfunding, Digital Finance

Social Sciences → Business, Management and Accounting → Management Information Systems

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