BOOK-CHAPTER

Leveraging Artificial Intelligence for Customer Engagement

Keywords:
Customer engagement Customer service Service (business) Preference Customer satisfaction Knowledge management Empirical research Psychology Business Marketing Computer science World Wide Web Epistemology Economics

Metrics

1
Cited By
3.56
FWCI (Field Weighted Citation Impact)
62
Refs
0.90
Citation Normalized Percentile
Is in top 1%
Is in top 10%

Citation History

Topics

Digital Marketing and Social Media
Social Sciences →  Social Sciences →  Sociology and Political Science
Consumer Retail Behavior Studies
Social Sciences →  Business, Management and Accounting →  Marketing
Customer Service Quality and Loyalty
Social Sciences →  Business, Management and Accounting →  Organizational Behavior and Human Resource Management

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