Revolutionizing Customer Engagement With Artificial Intelligence

BOOK-CHAPTER

Year: 2024 Elsevier eBooks Pages: 545-549 Publisher: Elsevier BV

DOI: 10.1016/b978-0-443-13701-3.00528-4

Keywords:

Customer engagement Computer science Business Psychology World Wide Web

Metrics

Cited By

7.40

FWCI (Field Weighted Citation Impact)

Refs

0.96

Citation Normalized Percentile

Is in top 1%

Is in top 10%

Digital Marketing and Social Media

Social Sciences → Social Sciences → Sociology and Political Science

Technology Adoption and User Behaviour

Social Sciences → Decision Sciences → Information Systems and Management

Customer Service Quality and Loyalty

Social Sciences → Business, Management and Accounting → Organizational Behavior and Human Resource Management