Churn prediction in telecom using the customer churn warning

JOURNAL ARTICLE

Year: 2012

DOI: 10.1109/sysose.2012.6333546

Keywords:

Telecommunications Computer science Business

Metrics

Cited By

0.00

FWCI (Field Weighted Citation Impact)

Refs

0.08

Citation Normalized Percentile

Is in top 1%

Is in top 10%

Customer churn and segmentation

Social Sciences → Business, Management and Accounting → Marketing

Customer Service Quality and Loyalty

Social Sciences → Business, Management and Accounting → Organizational Behavior and Human Resource Management

Data Mining Algorithms and Applications

Physical Sciences → Computer Science → Information Systems