Telecom Customer Churn Prediction

Mehul Bhargava; Shruti Singh; Jaya Sharma; D. Franklin Vinod

doi:10.1007/978-981-16-6601-8_30

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Telecom Customer Churn Prediction

Mehul Bhargava Shruti Singh Jaya Sharma D. Franklin Vinod

Year: 2022 Lecture notes on data engineering and communications technologies Pages: 325-333 Publisher: Springer International Publishing

DOI: 10.1007/978-981-16-6601-8_30

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Keywords:

Business Telecommunications Revenue Customer retention Enhanced Telecom Operations Map Service (business) Marketing Telecommunications service Service provider Computer science Service quality Finance

Metrics

Cited By

3.89

FWCI (Field Weighted Citation Impact)

Refs

0.91

Citation Normalized Percentile

Is in top 1%

Is in top 10%

Citation History

Topics

Customer churn and segmentation

Social Sciences → Business, Management and Accounting → Marketing

Consumer Retail Behavior Studies

Social Sciences → Business, Management and Accounting → Marketing

Customer Service Quality and Loyalty

Social Sciences → Business, Management and Accounting → Organizational Behavior and Human Resource Management

Telecom Customer Churn Prediction

Metrics

Citation History

Topics

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