JOURNAL ARTICLE

Measuring Customer Loyalty with Service Quality and Customer Satisfaction in Life Insurance

Keywords:
Service quality Customer satisfaction Loyalty business model Life insurance Customer retention Customer advocacy Customer delight

Metrics

2
Cited By
0.00
FWCI (Field Weighted Citation Impact)
0
Refs
0.52
Citation Normalized Percentile
Is in top 1%
Is in top 10%

Citation History

Topics

Mycorrhizal Fungi and Plant Interactions
Life Sciences →  Agricultural and Biological Sciences →  Plant Science
Genomics and Phylogenetic Studies
Life Sciences →  Biochemistry, Genetics and Molecular Biology →  Molecular Biology
Plant Pathogens and Fungal Diseases
Life Sciences →  Biochemistry, Genetics and Molecular Biology →  Cell Biology

Related Documents

JOURNAL ARTICLE

Internet Banking Service Quality, Customer Satisfaction and Customer Loyalty

Long PhamPhan Dien Vy

Journal:   International Journal of Strategic Decision Sciences Year: 2016 Vol: 7 (1)Pages: 1-17
JOURNAL ARTICLE

Service Quality on Customer Loyalty: Mediation of Customer Satisfaction

Muhammad HidayatAbdul RasyidFahruddin Pasolo

Journal:   Advances in Business & Industrial Marketing Research Year: 2024 Vol: 2 (3)Pages: 150-163
JOURNAL ARTICLE

Relationship between Service Quality, Customer Loyalty and Customer Satisfaction

Atif MahmoodMuhammad Luqman Tauheed RanaSara Kanwal

Journal:   Lahore Journal of Business Year: 2018 Vol: 6 (2)Pages: 135-154
© 2026 ScienceGate Book Chapters — All rights reserved.