JOURNAL ARTICLE

Transforming Customer Experiences with Customer-Centric AI-Powered Chatbots in the Fourth Industrial Revolution

Keywords:
Computer science Industrial Revolution History

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1
Cited By
0.64
FWCI (Field Weighted Citation Impact)
9
Refs
0.69
Citation Normalized Percentile
Is in top 1%
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Citation History

Topics

AI in Service Interactions
Physical Sciences →  Computer Science →  Artificial Intelligence
Diverse Topics in Contemporary Research
Social Sciences →  Social Sciences →  Cultural Studies
Impact of AI and Big Data on Business and Society
Social Sciences →  Decision Sciences →  Management Science and Operations Research

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