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JOURNAL ARTICLE
AI-Powered Chatbots Transforming Customer Support through Personalized and Automated Interactions
H. Lally Singh
Year:
2025
Journal:
SSRN Electronic Journal
Publisher:
RELX Group (Netherlands)
DOI:
10.2139/ssrn.5267858
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Keywords:
Computer science
Human–computer interaction
Data science
Knowledge management
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Topics
AI in Service Interactions
Physical Sciences → Computer Science → Artificial Intelligence
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