BOOK-CHAPTER

Chapter 6: Chatbots and Artificial Intelligence-Powered Customer Service

Keywords:
Customer service Service (business) Chatbot Business Computer science Psychology Artificial intelligence Marketing

Metrics

0
Cited By
0.00
FWCI (Field Weighted Citation Impact)
0
Refs
0.36
Citation Normalized Percentile
Is in top 1%
Is in top 10%

Topics

AI in Service Interactions
Physical Sciences →  Computer Science →  Artificial Intelligence
© 2026 ScienceGate Book Chapters — All rights reserved.