JOURNAL ARTICLE
Utilizing Artificial Intelligence-Powered Chatbots for Enhanced Customer Support in Online Retail
Keywords:
Computer science Chatbot Artificial intelligence
Metrics
6
Cited By
3.83
FWCI (Field Weighted Citation Impact)
9
Refs
0.90
Citation Normalized Percentile
Is in top 1%
Is in top 10%
Citation History
Topics
AI in Service Interactions
Physical Sciences → Computer Science → Artificial Intelligence
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