BOOK-CHAPTER
Customer loyalty, analytics, and relationship management
Keywords:
Loyalty Analytics Customer relationship management Business Loyalty business model Marketing Computer science Data science Knowledge management
Metrics
0
Cited By
0.00
FWCI (Field Weighted Citation Impact)
0
Refs
0.39
Citation Normalized Percentile
Is in top 1%
Is in top 10%
Topics
Customer Service Quality and Loyalty
Social Sciences → Business, Management and Accounting → Organizational Behavior and Human Resource Management
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