Omnichannel retailing return operations with consumer disappointment aversion

Yinhai Shen; Qing Zhang; Zhichao Zhang; Xinyu Ma

doi:10.1016/j.orp.2022.100253

ScienceGate Book Chapters

JOURNAL ARTICLE

Omnichannel retailing return operations with consumer disappointment aversion

Yinhai Shen Qing Zhang Zhichao Zhang Xinyu Ma

Year: 2022 Journal: Operations Research Perspectives Vol: 9 Pages: 100253-100253 Publisher: Elsevier BV

DOI: 10.1016/j.orp.2022.100253

Get Full-Text PDF Get Analytical Report

Keywords:

Disappointment Omnichannel Loss aversion Economics Risk aversion (psychology) Rate of return Microeconomics Expected return Financial economics Marketing Business Expected utility hypothesis Portfolio Finance

Metrics

Cited By

1.86

FWCI (Field Weighted Citation Impact)

Refs

0.85

Citation Normalized Percentile

Is in top 1%

Is in top 10%

Citation History

Topics

Consumer Retail Behavior Studies

Social Sciences → Business, Management and Accounting → Marketing

Consumer Market Behavior and Pricing

Social Sciences → Business, Management and Accounting → Marketing

Supply Chain and Inventory Management

Social Sciences → Business, Management and Accounting → Management Information Systems

Omnichannel retailing return operations with consumer disappointment aversion

Metrics

Citation History

Topics

Related Documents

Omnichannel Retailing Return Operations with Consumer Disappointment Aversion

Omnichannel strategies with consumer disappointment aversion

Omnichannel management with consumer disappointment aversion

Consumer Return Policies in Omnichannel Operations

Consumer Return Policies in Omnichannel Operations