Omnichannel management with consumer disappointment aversion

JOURNAL ARTICLE

Year: 2018 Journal: International Journal of Production Economics Vol: 215 Pages: 84-101 Publisher: Elsevier BV

DOI: 10.1016/j.ijpe.2018.05.002

Keywords:

Disappointment Omnichannel Economics Profit (economics) Microeconomics Constraint (computer-aided design) Marketing Business Psychology

Metrics

106

Cited By

13.93

FWCI (Field Weighted Citation Impact)

Refs

0.98

Citation Normalized Percentile

Is in top 1%

Is in top 10%

Consumer Retail Behavior Studies

Social Sciences → Business, Management and Accounting → Marketing

Consumer Market Behavior and Pricing

Social Sciences → Business, Management and Accounting → Marketing

Supply Chain and Inventory Management

Social Sciences → Business, Management and Accounting → Management Information Systems