Customer Engagement als Zusammenspiel aus Digital Analytics und Customer Relationship Management

BOOK-CHAPTER

Year: 2020 Pages: 1-14

DOI: 10.1007/978-3-658-28973-7_31-1

Keywords:

Customer care Political science Humanities Business Philosophy

Metrics

Cited By

0.00

FWCI (Field Weighted Citation Impact)

Refs

0.47

Citation Normalized Percentile

Is in top 1%

Is in top 10%

Corporate Governance and Management

Social Sciences → Business, Management and Accounting → Strategy and Management

Digital Innovation in Industries

Social Sciences → Business, Management and Accounting → Management of Technology and Innovation

Corporate Management and Leadership

Social Sciences → Business, Management and Accounting → Organizational Behavior and Human Resource Management