Hotel customer loyalty antecedents and behavioral loyalty

BOOK-CHAPTER

Year: 2013 Pages: 265-270

DOI: 10.1201/b16064-52

Keywords:

Loyalty Loyalty business model Business Marketing Advertising Psychology Service quality Service (business)

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0.00

FWCI (Field Weighted Citation Impact)

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0.24

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Is in top 1%

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Customer Service Quality and Loyalty

Social Sciences → Business, Management and Accounting → Organizational Behavior and Human Resource Management

Technology Adoption and User Behaviour

Social Sciences → Decision Sciences → Information Systems and Management

Consumer Retail Behavior Studies

Social Sciences → Business, Management and Accounting → Marketing