DISSERTATION

The antecedents of the employee loyalty-customer loyalty relationship

Abstract

The risk of venous thrombosis is thought to be increased by flying. In a study of 20 healthy male volunteers who were suddenly exposed to a hypobaric environment similar to that encountered within aeroplane cabins, markers of activated coagulation transiently Increased by two-fold to eight-fold. We suggest that hypobaric hypoxia, with sedentariness and dehydration, may cause this increased risk of venous thrombosis.

Keywords:
Loyalty business model Business Loyalty Marketing Customer retention Service quality Customer advocacy Service (business)

Metrics

7
Cited By
0.00
FWCI (Field Weighted Citation Impact)
185
Refs
Citation Normalized Percentile
Is in top 1%
Is in top 10%

Citation History

Topics

Customer Service Quality and Loyalty
Social Sciences →  Business, Management and Accounting →  Organizational Behavior and Human Resource Management
Organizational Leadership and Management Strategies
Social Sciences →  Business, Management and Accounting →  Strategy and Management
Job Satisfaction and Organizational Behavior
Social Sciences →  Business, Management and Accounting →  Organizational Behavior and Human Resource Management

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