JOURNAL ARTICLE

Service Quality, Customer Loyalty, and Organizational Performance in Nigerian Commercial Banks

Keywords:
Service (business) Customer service Service quality Organizational performance Customer satisfaction Customer retention Customer advocacy

Metrics

0
Cited By
0.00
FWCI (Field Weighted Citation Impact)
0
Refs
0.44
Citation Normalized Percentile
Is in top 1%
Is in top 10%

Topics

Geochemistry and Geologic Mapping
Physical Sciences →  Computer Science →  Artificial Intelligence
Geological and Geophysical Studies
Physical Sciences →  Earth and Planetary Sciences →  Geology
Geological Modeling and Analysis
Physical Sciences →  Earth and Planetary Sciences →  Geochemistry and Petrology

Related Documents

JOURNAL ARTICLE

Service Quality, Customer Satisfaction, and Customer Loyalty in Indian Commercial Banks

Usha LenkaDamodar SuarPratap K.J. Mohapatra

Journal:   The Journal of Entrepreneurship Year: 2009 Vol: 18 (1)Pages: 47-64
JOURNAL ARTICLE

IMPACT OF SERVICE QUALITY ON CUSTOMER LOYALTY IN COMMERCIAL BANKS

Dr.P. AnbuoliD. Sakthivel

Journal:   Gedrag & Organisatie Year: 2020 Vol: 33 (02)
JOURNAL ARTICLE

Service Quality and Customer Loyalty in Commercial Banks at Dindigul District

Binith Muthukrishnan K

Journal:   International Journal of Research in Arts and Science Year: 2019 Vol: 5 (Special Issue)Pages: 233-241
JOURNAL ARTICLE

Understanding Service Quality, Customer Satisfaction, and Loyalty in Commercial Banks of Nepal

Basanta Prasad AdhikariAnanda AdhikariDan Bahadur Giri

Journal:   OCEM Journal of Management Technology & Social Sciences Year: 2025 Vol: 4 (1)Pages: 26-51
© 2026 ScienceGate Book Chapters — All rights reserved.