JOURNAL ARTICLE

Enhancing Patient Care With AI Chatbots And Virtual Assistants

Haritha C. K. , Asma Shaikh*, Varun Gadia, Arina Mullick

Year: 2024 Journal:   Zenodo (CERN European Organization for Nuclear Research)   Publisher: European Organization for Nuclear Research

Abstract

In recent years, the healthcare industry has witnessed a revolutionary transformation with the integration of artificial intelligence (AI) technologies, particularly AI chatbots and virtual assistants. Design characteristics play a crucial role in optimizing user experience, as highlighted by insights from experimental research. Hidoc Dr, a key player in AI-driven healthcare, exemplifies the transformative potential of AI solutions, notably through its innovative Dr's Chatbot. The article discusses AI chatbots pivotal role in patient engagement, administrative efficiency, personalized health information, remote monitoring, and addressing language barriers. Despite challenges, ongoing AI development promises a transformative future for patient-centered care, necessitating collaboration among technology developers, healthcare professionals, and policymakers for responsible integration.

Keywords:
Transformative learning Health care Patient care Key (lock) Chatbot Healthcare delivery Healthcare industry eHealth

Metrics

2
Cited By
0.96
FWCI (Field Weighted Citation Impact)
0
Refs
0.70
Citation Normalized Percentile
Is in top 1%
Is in top 10%

Citation History

Topics

dental development and anomalies
Life Sciences →  Biochemistry, Genetics and Molecular Biology →  Molecular Biology
Periodontal Regeneration and Treatments
Health Sciences →  Medicine →  Urology
Dental Trauma and Treatments
Health Sciences →  Health Professions →  Emergency Medical Services

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