JOURNAL ARTICLE
Impact of Digital Service Quality for Enhanced Customer Satisfaction in the Hotel Industry
Keywords:
Customer satisfaction Service quality Hotel industry Quality (philosophy) Service (business) Customer advocacy Consumer satisfaction Hospitality industry Customer service
Metrics
0
Cited By
0.00
FWCI (Field Weighted Citation Impact)
0
Refs
0.47
Citation Normalized Percentile
Is in top 1%
Is in top 10%
Topics
Customer Service Quality and Loyalty
Social Sciences → Business, Management and Accounting → Organizational Behavior and Human Resource Management
Organizational and Employee Performance
Physical Sciences → Computer Science → Artificial Intelligence
Consumer Retail Behavior Studies
Social Sciences → Business, Management and Accounting → Marketing
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