JOURNAL ARTICLE

Artificial Intelligence Applications in the Educational Process (Contributions, Opportunities, Challenges)

Mohammad Ahmad Abdelaziz Al-Zu’bi

Year: 2025 Journal:   Journal of Palestine Ahliya University for Research and Studies Pages: 321-340

Abstract

This study aims to highlight the contributions of artificial intelligence (AI) to the educational process and to showcase the opportunities its applications offer in improving the teaching and learning experience as well as developing the educational system. Additionally, it seeks to identify the challenges and obstacles that hinder the effective implementation of these applications and prevent educational institutions from achieving their goals. The study adopted both the descriptive-analytical and inductive methodologies, where the researcher explained the concepts of artificial intelligence and its educational applications, addressing the most prominent aspects related to them across four main themes. Data were collected from various sources, including books, scientific references, research papers, previous studies, academic journals, conference proceedings, and specialized websites. The findings revealed that AI applications effectively contribute to the development of the educational process by improving the quality of educational outcomes and supporting all stakeholders in education at different levels, thereby helping achieve the intended educational objectives. Conversely, the study uncovered several challenges facing educational institutions, most notably the weakness of technological infrastructure and the shortage of qualified and specialized human resources capable of utilizing AI technologies in education. The study recommended the need to strengthen the use of AI applications to support and develop the educational process at all levels while emphasizing the central role of the teacher as the key factor in the success of the educational process. The originality of this study lies in its comprehensive approach to examining the role of AI in education from both a foundational and inductive perspective, linking technological contributions with the educational reality and providing a balanced analysis of both opportunities and challenges.

Keywords:

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Cited By
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FWCI (Field Weighted Citation Impact)
17
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0.55
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Topics

Engineering Education and Technology
Physical Sciences →  Computer Science →  Information Systems
Technology and Human Factors in Education and Health
Health Sciences →  Medicine →  Public Health, Environmental and Occupational Health
Artificial Intelligence in Education
Physical Sciences →  Computer Science →  Information Systems

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