Automating Customer Service with AI in Salesforce

JOURNAL ARTICLE

Year: 2024 Journal: International Journal of AI BigData Computational and Management Studies Vol: 5 Pages: 61-71

DOI: 10.63282/3050-9416.ijaibdcms-v5i3p107

Keywords:

Business Customer service Service (business) Computer science Marketing

Metrics

Cited By

0.00

FWCI (Field Weighted Citation Impact)

Refs

0.38

Citation Normalized Percentile

Is in top 1%

Is in top 10%

Impact of AI and Big Data on Business and Society

Social Sciences → Decision Sciences → Management Science and Operations Research

Big Data and Business Intelligence

Social Sciences → Business, Management and Accounting → Management Information Systems

Customer churn and segmentation

Social Sciences → Business, Management and Accounting → Marketing