JOURNAL ARTICLE

AI-Powered Predictive Models Transforming the Future of Digital Marketing and Customer Engagement

CB Bhattacharya

Year: 2025 Journal:   Journal of Informatics Education and Research Vol: 5 (1)   Publisher: Science and Engineering Research Support Society

Abstract

A revolutionary chance to improve consumer engagement exists with the incorporation of AI. This proposed delves at the various ways generative AI may be used in digital marketing campaigns, highlighting how it can change the way customers engage and content is made. Personalized content, made possible by AI's capacity to sift through mountains of customer data, is the main emphasis. Chatbots and virtual assistants powered by artificial intelligence are also investigated in the study for their potential to offer real-time assistance and interactivity. By improving the user experience and keeping their attention, this technology encourages more in-depth brand involvement. The article also assesses how well AI-powered social media strategy optimization works. Increased conversion rates, better engagement, and fine-tuned marketing tactics are the results of this automation. Finally, the article takes into account the growing significance of optimizing digital marketing campaigns for voice and visual searches, where artificial intelligence improves content visibility and accessibility through these new search methods. In this proposed to show that generative AI is essential to developing marketing tactics that are more tailored to each individual, creative, and responsive than ever before. Generative AI is a game-changer for digital marketing efforts because it combines creativity, efficiency, and personalization to increase client engagement.

Keywords:
Customer engagement Business Digital marketing Marketing Computer science Process management World Wide Web

Metrics

3
Cited By
31.52
FWCI (Field Weighted Citation Impact)
22
Refs
0.98
Citation Normalized Percentile
Is in top 1%
Is in top 10%

Citation History

Topics

Digital Marketing and Social Media
Social Sciences →  Social Sciences →  Sociology and Political Science
Big Data and Business Intelligence
Social Sciences →  Business, Management and Accounting →  Management Information Systems
Technology Adoption and User Behaviour
Social Sciences →  Decision Sciences →  Information Systems and Management

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