JOURNAL ARTICLE

Enhancing Customer Engagement through Dynamics CRM Customization

Venkat Boppana

Year: 2024 Journal:   Global Research Review in Business and Economics Vol: 10 (5)Pages: 205-215
Keywords:
Customer engagement Personalization Business Dynamics (music) Customer relationship management Process management Knowledge management Computer science Marketing Psychology World Wide Web

Metrics

0
Cited By
0.00
FWCI (Field Weighted Citation Impact)
0
Refs
0.33
Citation Normalized Percentile
Is in top 1%
Is in top 10%

Topics

Customer churn and segmentation
Social Sciences →  Business, Management and Accounting →  Marketing
Big Data and Business Intelligence
Social Sciences →  Business, Management and Accounting →  Management Information Systems

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