Role of Big Data in Customer-Centric Service-Based Supply Chains

BOOK-CHAPTER

Year: 2024 SpringerBriefs in service science Pages: 11-33

DOI: 10.1007/978-3-031-63875-6_2

Keywords:

Business Supply chain Big data Process management Customer service Service (business) Computer science Marketing Data mining

Metrics

Cited By

1.58

FWCI (Field Weighted Citation Impact)

Refs

0.79

Citation Normalized Percentile

Is in top 1%

Is in top 10%

Big Data and Business Intelligence

Social Sciences → Business, Management and Accounting → Management Information Systems

Big Data Technologies and Applications

Social Sciences → Decision Sciences → Information Systems and Management

Blockchain Technology Applications and Security

Physical Sciences → Computer Science → Information Systems