Penegakan Hukum Pungutan Liar di Jawa Barat dalam Pelayanan Publik Pasca Covid-19

Abstract

This research analyzes the urgency of developing electronic-based public services in preventing criminal acts of illegal levies (extortion) to support transparent and good quality government governance and offers ideas for law enforcement to eradicate extortion, which is remains considerably lacking in West Java Province, especially after Covid-19. Hence the problem formulation focuses on the issue of how to develop public services to prevent the practice of extortion and how to build law enforcement to eradicate extortion in West Java Province. This paper is normative legal research using statutory approach and conceptual approaches that uses secondary data in the form of books, law journals, research reports, magazines, statutory regulations, and recapitulation of agency performance data to produce accurate and accountable conclusions. The results of the research conclude that the development of electronic-based services can be realized by changing manual services to digital ones, upgrading digital services with new features that accommodate people's needs, increasing e-money payments that are connected to the banking system followed by developing the Public Service Mall (MPP) concept that is accessible to the public. Law enforcement overcomes extortion by building reporting system connectivity that is directly connected between SiBerli and the extortion reporting system in agencies/institutions/units providing public services, implementing a reward and punishment system objectively as well as applying administrative sanctions for officials who abuse their authority and criminal sanctions as the ultimum remedium if other legal instruments are unable to resolve the crisis.