JOURNAL ARTICLE
Enhancing Customer Experience and Engagement on E-Commerce Platforms Through Ai-Integrated Chatbot Solutions
Year: 2024 Journal: SSRN Electronic Journal Publisher: RELX Group (Netherlands)
Keywords:
Chatbot Customer engagement Customer experience Computer science Business World Wide Web Knowledge management Data science Marketing Social media
Metrics
2
Cited By
0.00
FWCI (Field Weighted Citation Impact)
14
Refs
Citation Normalized Percentile
Is in top 1%
Is in top 10%
Citation History
Topics
AI in Service Interactions
Physical Sciences → Computer Science → Artificial Intelligence
Sentiment Analysis and Opinion Mining
Physical Sciences → Computer Science → Artificial Intelligence
Personal Information Management and User Behavior
Social Sciences → Decision Sciences → Information Systems and Management
Related Documents
JOURNAL ARTICLE
Enhancing E-commerce Platforms through MERN Stack and AI- Chatbot Integration
Journal: Zenodo (CERN European Organization for Nuclear Research) Year: 2025
JOURNAL ARTICLE
Enhancing E-commerce Platforms through MERN Stack and AI- Chatbot Integration
Journal: Zenodo (CERN European Organization for Nuclear Research) Year: 2025
JOURNAL ARTICLE
ROLE OF AI CHATBOTS IN ENHANCING CUSTOMER ENGAGEMENT ON E-COMMERCE PLATFORMS
Journal: IJIREEICE Year: 2025 Vol: 13 (4)
JOURNAL ARTICLE
Enhancing E-Commerce Platforms with AI-Driven Chatbots: Revolutionizing Customer Search and Engagement
Journal: International Journal for Research in Applied Science and Engineering Technology Year: 2025 Vol: 13 (4)Pages: 788-795
JOURNAL ARTICLE
Enhancing Brand Experience, Attitude, and Purchase Intention through AI: Examining Customer Engagement and E-Commerce Usefulness
Fatima AARABM. NasserAbdellah R'GUIBINoureddine NOUHI
Journal: Journal of Digitovation and Information System Year: 2024 Vol: 4 (2)Pages: 179-196