JOURNAL ARTICLE

Toxic Workplace Environment and Employee Engagement

Noora Al SoqairFahad Al Gharib

Year: 2023 Journal:   Journal of Service Science and Management Vol: 16 (06)Pages: 661-669   Publisher: Scientific Research Publishing

Abstract

The aim of this research paper is to understand how organizations can eradiate the toxicity from their work environment to enhance employee engagement by exploring the toxic work environment causes, consequences and possible solutions. This research aim is achieved by qualitatively exploring the findings proposed by previous studies to generate the desired knowledge. Review of previous findings reveals that toxic work environment is caused by multiple reasons, such as-poor leadership, ineffective management, poor communication, a culture of fear and consistent stress with lack of concern towards employees’ psychological well-being. When unaddressed, toxic work environment leads towards disengaged workforce with affected physical and psychological health. The overall conclusion drawn from the reported findings is that: toxic work environment can be a serious threat for the employees as well as organizations. If employees will persistently work in toxic environment, they will be disengaged, and de-motivated to give their best efforts for accomplishment of organizational goals. The feelings that emerge from the workplace toxicity can negatively influence the physical and psychological health of employees, which can affect the organizations by reducing productivity and increasing turnover costs.

Keywords:
Work environment Productivity Affect (linguistics) Work (physics) Workforce Feeling Work engagement Employee engagement Organizational culture Business Psychology Employee morale Public relations Job satisfaction Social psychology Political science

Metrics

3
Cited By
0.94
FWCI (Field Weighted Citation Impact)
19
Refs
0.77
Citation Normalized Percentile
Is in top 1%
Is in top 10%

Citation History

Topics

Job Satisfaction and Organizational Behavior
Social Sciences →  Business, Management and Accounting →  Organizational Behavior and Human Resource Management
Employment and Welfare Studies
Health Sciences →  Health Professions →  General Health Professions
Belt and Road Initiative
Social Sciences →  Economics, Econometrics and Finance →  Economics and Econometrics

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