Can Artificial Intelligence Chatbots Convincingly Mimic Empathy?

JOURNAL ARTICLE

Year: 2023 Journal: AJN American Journal of Nursing Vol: 123 (8)Pages: 13-13 Publisher: Lippincott Williams & Wilkins

DOI: 10.1097/01.naj.0000947408.14007.54

Abstract

An experimental study suggests yes, but utility has yet to be tested.

Keywords:

Empathy Psychology Computer science Social psychology

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AI in Service Interactions

Physical Sciences → Computer Science → Artificial Intelligence