BOOK-CHAPTER

Driving Force Behind Consumer Brand Engagement

Garima MittalRohit Bansal

Year: 2023 Advances in marketing, customer relationship management, and e-services book series Pages: 164-181   Publisher: IGI Global

Abstract

All virtual worlds have been combined to create the metaverse, a collective, persistent, and interactive parallel reality that people may easily navigate. Using their digital avatars, people can enter the metaverse and explore the virtual world in augmented reality, virtual reality, and mixed reality. The metaverse can be thought of as a parallel universe where people can interact, work, and play. However, the metaverse is not only a virtual representation of the global internet; rather, it completely replaces the existing Internet and enables users to inhabit it. Consumers' brand choice patterns are changing, as customers are now more inclined to use the metaverse to experience a product virtually. This chapter conceptualizes the interactivity, novelty, and vividness as the antecedents of a brand's gamification marketing activities in the metaverse that influence consumers' affective brand engagement. This study is based on secondary sources which were from journals, websites, books, reports etc.

Keywords:
Metaverse Interactivity Novelty Virtual reality The Internet Computer science Product (mathematics) Advertising Human–computer interaction World Wide Web Psychology Business Social psychology Mathematics

Metrics

24
Cited By
85.40
FWCI (Field Weighted Citation Impact)
12
Refs
1.00
Citation Normalized Percentile
Is in top 1%
Is in top 10%

Citation History

Topics

Digital Marketing and Social Media
Social Sciences →  Social Sciences →  Sociology and Political Science
Virtual Reality Applications and Impacts
Physical Sciences →  Computer Science →  Human-Computer Interaction
Consumer Behavior in Brand Consumption and Identification
Social Sciences →  Business, Management and Accounting →  Marketing

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