Propuesta de una arquitectura empresarial para un operador logístico

Abstract

The present work corresponds to the realization of a proposal for a Business Architecture for a 3PL applying the TOGAF framework in order to identify projects that contribute to the achievement of strategic objectives. Likewise, we propose the implementation of Business Intelligence & Analytics tools under the framework of SCRUM, in such a way that the processing of the information allows to opportunely anticipate the logistic needs of its clients. The first chapter of the work corresponds to the definition of the project, which covers the object of study, the objectives and benefits of the project. The second chapter corresponds to the theoretical framework that details the main concepts of business architecture, agile methods, and helps us understand the definition of a logistics operator. The third chapter corresponds to the development of the project, where the architectures AS IS and TO BE are explained, the analysis of gaps, the evaluation of the impact of risks in the project, and the opportunities and solutions for improvement. Finally, in the fourth chapter we will describe the project proposal.