JOURNAL ARTICLE
Impact of service quality on customer satisfaction special reference to retail outlets in Tamil Nadu
Varadarajan RangarajanK Thulasi Krishna
Year: 2018 Journal: Indian Journal of Public Health Research & Development Vol: 9 (12)Pages: 174-174 Publisher: Institute of Medico-legal Publications Private Limited
Keywords:
Tamil Customer satisfaction Service quality Business Marketing Service (business) Quality (philosophy) Mathematics Agricultural economics Economics Physics
Metrics
3
Cited By
0.99
FWCI (Field Weighted Citation Impact)
0
Refs
0.84
Citation Normalized Percentile
Is in top 1%
Is in top 10%
Citation History
Topics
Consumer Retail Behavior Studies
Social Sciences → Business, Management and Accounting → Marketing
Customer Service Quality and Loyalty
Social Sciences → Business, Management and Accounting → Organizational Behavior and Human Resource Management
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