IMPLEMENTASI KEBIJAKAN TATALAKSANA PENYELENGGARAAN PELAYANAN JASA TERMINAL TYPE A INDIHIANG KOTA TASIKMALAYA

Abstract

This study sought to examine the implementation of the policy of conducting of Tatalaksana Type A Terminal Services Indihiang the town of Tasikmalaya. The problem that the credibility or trust of the community to the existence of the terminal Indihiang felt still less. Example: passengers are more likely to wait in a certain pool/agents outside terminals rather than having to wait in the terminal Indihiang. One of the causes of these problems result from poor management and weak organization of the executor in finding solutions to solve these problems. This research uses qualitative deskriptip to describe an event. This approach, looking at that one event must be understood holistically with mengutakaman process rather than results. The technique of data collection was done through interviews, observation and the study of librarianship. Technical data analysis using data reduction steps, the presentation of data, and the withdrawal of the conclusion. Based on the results of field research, obtained information that the Policy Implementation Tatalaksana Type A Terminal Service Organization of Indihiang town of Tasikmalaya has not been as expected. Need for evaluation and sit together between various stakeholders in order to Type A Indihiang Terminal town of Tasikmalaya to function in accordance with the allocation. So these government assets can give a large contribution to development in the town of Tasikmalaya.