This study aims to understand the problems that occur in management of hajj pilgrimage and the solution of those problems. Using literature review and a qualitative method, this study found that almost all activities in the hajj management meet problems, starting from issues of registration, cost of pilgrimage, hajj guidence, transportation services, accommodation, health, catering, live protection, as well as its institution, organizing committee, and officials. Offering solutions to these problems, this study recommends that Law No. 13/2008 regarding the hajj is necessary to be revised, i.e. on the restriction of hajj applicants, hajj officers, hajj organizers, as well as on hosting organization, and the cost of organizing the hajj or hajj pilgrimage.
Cecep Abdu RohmanAep KusnawanYuliani Yuliani
Aye SudartoMesta Wahyu NitaKukuh Cahyono