BOOK-CHAPTER
Customer satisfaction towards service quality in the hotel industry in Melaka
Keywords:
Service quality Business Customer satisfaction Hotel industry Marketing Quality (philosophy) Service (business) Business administration Operations management Engineering Geography Tourism
Metrics
3
Cited By
0.00
FWCI (Field Weighted Citation Impact)
0
Refs
0.36
Citation Normalized Percentile
Is in top 1%
Is in top 10%
Citation History
Topics
Customer Service Quality and Loyalty
Social Sciences → Business, Management and Accounting → Organizational Behavior and Human Resource Management
Organizational Leadership and Management Strategies
Social Sciences → Business, Management and Accounting → Strategy and Management
Organizational and Employee Performance
Physical Sciences → Computer Science → Artificial Intelligence
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