JOURNAL ARTICLE

Customer-Centric Decision Support

Stefan LessmannStefan Voß

Year: 2010 Journal:   Business & Information Systems Engineering Vol: 2 (2)Pages: 79-93   Publisher: Springer Nature
Keywords:
Variety (cybernetics) Computer science Decision support system Obstacle Empirical research Customer relationship management Knowledge management Machine learning Data science Management science Artificial intelligence Process management Business Engineering Mathematics Database

Metrics

10
Cited By
1.90
FWCI (Field Weighted Citation Impact)
68
Refs
0.90
Citation Normalized Percentile
Is in top 1%
Is in top 10%

Citation History

Topics

Customer churn and segmentation
Social Sciences →  Business, Management and Accounting →  Marketing
Consumer Market Behavior and Pricing
Social Sciences →  Business, Management and Accounting →  Marketing
Data Mining Algorithms and Applications
Physical Sciences →  Computer Science →  Information Systems
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