This qualitative case study explored learner experiences in online courses. The study identified three categories of challenges that online learners face: learning perspective, technology, and course design; four coping strategies that learners used to address the challenges: transform, resist, revise and apply; and three categories of learning outcomes: skill acquisition, transformed learning perspectives, and revised learning perspectives.
Abdullah El-SayedFahed MustafaAbdullah M. Almutawa
Elisa RibbeMaría José Bezanilla