JOURNAL ARTICLE
Service Quality Improvement: The Customer Satisfaction Strategy for Health Care
Year: 1997 Journal: Journal of Cardiopulmonary Rehabilitation Vol: 17 (1)Pages: 54-55 Publisher: Lippincott Williams & Wilkins
Keywords:
Medicine Service quality Customer satisfaction Service (business) Quality (philosophy) Nursing Marketing Business
Metrics
6
Cited By
0.00
FWCI (Field Weighted Citation Impact)
0
Refs
0.18
Citation Normalized Percentile
Is in top 1%
Is in top 10%
Citation History
Topics
Customer Service Quality and Loyalty
Social Sciences → Business, Management and Accounting → Organizational Behavior and Human Resource Management
Related Documents
JOURNAL ARTICLE
Service Quality Improvement: The Customer Satisfaction Strategy for Health Care
Journal: The Journal of Continuing Education in Nursing Year: 1995 Vol: 26 (1)Pages: 46-46
JOURNAL ARTICLE
Book Review: Service Quality Improvement: The Customer Satisfaction Strategy for Health Care
Journal: AAOHN Journal Year: 1997 Vol: 45 (7)Pages: 368-368
JOURNAL ARTICLE
Customer Satisfaction Analysis Through Service Quality for Service Strategy Improvement Mutiareads
Halimah Mardiah HanaArianis ChanCecep Syafa’atul BarkahPratimi Wulan Tresna
Journal: Management Analysis Journal Year: 2022 Vol: 11 (1)Pages: 39-45
JOURNAL ARTICLE
Pricing Strategy and Service Quality Improvement to Optimize Customer Satisfaction: a Systematic Literature Review
Muhammad NaufalAristanti WidyaningsihDenny Andriana
Journal: International Journal of Business Law and Education Year: 2024 Vol: 5 (2)Pages: 2827-2837