Evaluation of the student's academic experience is important to meet the goal of any educational institution in the world.It refers to the factors that affect the academic performance of students.The purpose of this study was to examine students' experiences regarding faculty members, faculty facility, and relationships to identify factors that affect student satisfaction.355 students at a university in Rwanda and a university in Ghana (aged 22.83 years; SD = 2.52 years, range 18-42 Years) were examined with regard to the academic experiences, by the College Student Experiences Questionnaire (CSEQ) instrument.The sample consisted of 180 (50.70 %) females and 173 (48.73 %) males, enrolled in the bachelor's classification programme of the two different universities of both countries: Rwanda and Ghana.The results of this research study showed a moderate level of student's experiences by the two groups regarding faculty members and faculty facility.Furthermore, the subjects did not show high level of the relationship with the university in general.The results also showed a positive relationship between "being interested in university" and "feeling to attend the same institution if starting again".Both groups of students evaluated their experiences with faculty members, faculty facility, and relationship with the university regarding faculty, administrative staff, and students at a moderate level.The positive evaluation and interest in the university are related to the positive feeling for the decision to enroll.
Faizah Mohd KhalidFatimah Hanim Abdul Rauf
Khola Waheed KhanMusarat RamzanYusra ZiaYumna ZafarMemoona KhanHurmat Saeed