Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan

JOURNAL ARTICLE

Year: 2016

DOI: 10.13140/rg.2.2.17882.59844

Keywords:

Quality (philosophy) Customer satisfaction Data collection Order (exchange)

Metrics

Cited By

0.00

FWCI (Field Weighted Citation Impact)

Refs

0.55

Citation Normalized Percentile

Is in top 1%

Is in top 10%

Consumer Behavior and Marketing Influence

Social Sciences → Business, Management and Accounting → Marketing

Employee Performance and Motivation

Social Sciences → Business, Management and Accounting → Organizational Behavior and Human Resource Management

Customer Service Quality and Loyalty

Social Sciences → Business, Management and Accounting → Organizational Behavior and Human Resource Management