JOURNAL ARTICLE

ASSESSING THE KEY FACTORS AFFECTING CUSTOMER SATISFACTION IN ORGANIZED RETAIL STORES IN CHANDIGARH

Keywords:
Customer satisfaction Key (lock) Quality (philosophy) Service quality Consumer satisfaction Customer relationship management

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1
Cited By
0.22
FWCI (Field Weighted Citation Impact)
0
Refs
0.66
Citation Normalized Percentile
Is in top 1%
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Citation History

Topics

Customer Service Quality and Loyalty
Social Sciences →  Business, Management and Accounting →  Organizational Behavior and Human Resource Management
Outsourcing and Supply Chain Management
Social Sciences →  Business, Management and Accounting →  Management Information Systems
Quality and Supply Management
Social Sciences →  Business, Management and Accounting →  Management Information Systems

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