Maintaining customer satisfaction at convenience stores in Vietnam: MINISTOP, FAMILYMART, COOPSMILE

JOURNAL ARTICLE

Year: 2024

DOI: 10.13140/rg.2.2.11628.54405

Keywords:

Customer satisfaction Quality (philosophy) Clothing Consumer satisfaction Service quality

Metrics

Cited By

0.00

FWCI (Field Weighted Citation Impact)

Refs

0.43

Citation Normalized Percentile

Is in top 1%

Is in top 10%

Customer Service Quality and Loyalty

Social Sciences → Business, Management and Accounting → Organizational Behavior and Human Resource Management

Consumer Retail Behavior Studies

Social Sciences → Business, Management and Accounting → Marketing

Innovation and Socioeconomic Development

Social Sciences → Business, Management and Accounting → Business and International Management