Acknowledgements. Introducing Social Work. Chapter One: What is Social Work?. Chapter Two: Working with Children, Young People and their Families: Child Saviour or Child Snatcher?. Chapter Three: Working with Older People: Market-Driven Facilities or Universal Services?. Chapter Four: Disabled People: Human Tragedies or Disabling Societies?. Chapter Five: Mental Ill Health: Care in Institutions or the Community?. Chapter Six: Homeless People: Independence or Social Neglect?. Chapter Seven:. People Who Misuse Substances: Addictions or Responses to Difficult Life Circumstances and Relationships?. Chapter Eight:. Offending Behaviour: and Working with Offenders: Rehabilitation or Warehousing?. Chapter Nine:. Disaster Interventions: Immediate Relief or Long-Term Reconstruction?. Conclusions:. Universal Services for All or Residual Services for the Few?. Bibliography. Author Index. Subject Index