BOOK-CHAPTER

The Relationship of Service Quality, Experience Value, and Customer Satisfaction on Behavioral Intentions: Evidence in a Service Environment from Vietnam

Văn Đạt Trần

Year: 2025 WORLD SCIENTIFIC eBooks Pages: 291-313   Publisher: World Scientific
Keywords:

Metrics

0
Cited By
0.00
FWCI (Field Weighted Citation Impact)
0
Refs
Citation Normalized Percentile
Is in top 1%
Is in top 10%

Topics

Related Documents

JOURNAL ARTICLE

Perceived Service Quality, Customer Satisfaction, and Behavioral Intentions

Rocío de OñaJosé Luis Machado-LeónJuan de Oña

Journal:   Transportation Research Record Journal of the Transportation Research Board Year: 2015 Vol: 2538 (1)Pages: 76-85
JOURNAL ARTICLE

Service quality, customer satisfaction, and behavioral intentions in the service factory

Festus OlorunniwoMaxwell K. HsuGodwin J. Udo

Journal:   Journal of Services Marketing Year: 2006 Vol: 20 (1)Pages: 59-72
JOURNAL ARTICLE

Impact of service Environment and Service Quality on Customer Satisfaction and Behavioral Intentions in Hotels

Yasser IbrahimAbu Elnasr E. SobaihMahmoud El-Sayiad

Journal:   مجلة کلية السياحة والفنادق - جامعة مدينة السادات Year: 2018 Vol: 2 (1)Pages: 127-146
JOURNAL ARTICLE

The Effects of Service Quality, Perceived Value and Customer Satisfaction on Behavioral Intentions

Jackie L. M. Tarn

Journal:   Journal of Hospitality & Leisure Marketing Year: 1999 Vol: 6 (4)Pages: 31-43
© 2026 ScienceGate Book Chapters — All rights reserved.