Artificial Intelligence and ONA: Transforming Project Management Practices

Abstract

Organizational Network Analysis (ONA) examines communication patterns and interactions within organizations to identify key individuals, optimize knowledge flow, and boost performance. Based on Social Network Analysis (SNA) concepts like centrality, weak ties, and structural holes, the study uncovers hidden relational structures essential to success. Objectives include identifying key employees, detecting bottlenecks, supporting leadership development, and enhancing project management. A mixed-method approach integrates quantitative data from digital communication records with qualitative organizational interviews. Tools such as Neo4j, Gephi, and a custom console application streamlined data processing. The research advances project management by embedding ONA methods, offering AI-driven real-time insights and predictive capabilities. Practical contributions include tools for monitoring workloads, fostering collaboration, promoting innovation, and improving management effectiveness.