Comparison of C4.5 Algorithms and Naive Bayes In Measuring Customer Satisfaction in Airlines

Laila Ali Putri; Rahayu Ningsih; Sinta Rukiastiandar; Minda Septiani; Wati Erawati; Sigit Wibawa

doi:10.1109/icaisd63055.2024.10895950

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Comparison of C4.5 Algorithms and Naive Bayes In Measuring Customer Satisfaction in Airlines

Laila Ali Putri Rahayu Ningsih Sinta Rukiastiandar Minda Septiani Wati Erawati Sigit Wibawa

Year: 2024 Pages: 69-73

DOI: 10.1109/icaisd63055.2024.10895950

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Keywords:

Naive Bayes classifier Customer satisfaction Computer science Bayes' theorem Artificial intelligence Business Marketing Bayesian probability Support vector machine

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Management and Optimization Techniques

Social Sciences → Business, Management and Accounting → Strategy and Management

Data Mining and Machine Learning Applications

Physical Sciences → Computer Science → Information Systems

Consumer Behavior and Marketing Influence

Social Sciences → Business, Management and Accounting → Marketing

Comparison of C4.5 Algorithms and Naive Bayes In Measuring Customer Satisfaction in Airlines

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