JOURNAL ARTICLE
Enhancing Customer Service Response and Efficiency with AI-Driven Automation
Keywords:
Automation Computer science Customer service Service (business) Engineering Business Marketing
Metrics
0
Cited By
0.00
FWCI (Field Weighted Citation Impact)
6
Refs
0.26
Citation Normalized Percentile
Is in top 1%
Is in top 10%
Topics
AI in Service Interactions
Physical Sciences → Computer Science → Artificial Intelligence
Impact of AI and Big Data on Business and Society
Social Sciences → Decision Sciences → Management Science and Operations Research
Customer churn and segmentation
Social Sciences → Business, Management and Accounting → Marketing
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