JOURNAL ARTICLE

Enhancing PEGA Knowledge Management with AI: Transforming Customer Service

Aindrila Ghorai

Year: 2023 Journal:   International Journal of Science and Research (IJSR) Vol: 12 (11)Pages: 2193-2195
Keywords:
Customer service Service (business) Business Knowledge management Computer science Marketing

Metrics

0
Cited By
0.00
FWCI (Field Weighted Citation Impact)
0
Refs
0.40
Citation Normalized Percentile
Is in top 1%
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Topics

Big Data and Business Intelligence
Social Sciences →  Business, Management and Accounting →  Management Information Systems

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