JOURNAL ARTICLE

Pengaruh Budaya Organisasi, Kepuasan Kerja dan Kepemimpinan Terhadap Organizational Citizenship Behavior (OCB)

Abstract

Penelitian ini dilakukan di PT. Jakarta Mitra Sentosa. Metode penelitian yang digunakan adalahmetode kuantitatif deskriptif. Metode pengumpulan data dengan cara wawancara dan penyebarankuesioner. Dalam penelitian ini menggunakan Teknik analisis Structural Equation Modeling –Partial Least Structural (SEM-PLS) dengan software SmartPLS 4.0. Hasil penelitianmenunjukkan bahwa Budaya organisasi berpengaruh secara signifikan terhadap OrganizationalCitizenship Behavior (OCB) pada karyawan PT. Jakarta Mitra Sentosa. Kepuasan kerjaberpengaruh secara signifikan terhadap Organizational Citizenship Behavior (OCB) padakaryawan PT. Jakarta Mitra Sentosa. Kepemimpinan berpengaruh secara signifikan terhadapOrganizational Citizenship Behavior (OCB) pada karyawan PT. Jakarta Mitra Sentosa.

Keywords:
Organizational citizenship behavior Business administration Psychology Organizational commitment Business Social psychology

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Topics

Employee Performance and Leadership
Social Sciences →  Business, Management and Accounting →  Organizational Behavior and Human Resource Management
Organizational Leadership and Management Strategies
Social Sciences →  Business, Management and Accounting →  Strategy and Management
Employee Performance and Motivation
Social Sciences →  Business, Management and Accounting →  Organizational Behavior and Human Resource Management
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