JOURNAL ARTICLE
Enhancing Customer Experience in Collections with Pega Chatbots and Virtual Assistants
Year: 2023 Journal: International Journal of Science and Research (IJSR) Vol: 12 (9)Pages: 2199-2203
Keywords:
Computer science Multimedia Business World Wide Web
Metrics
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Cited By
0.00
FWCI (Field Weighted Citation Impact)
0
Refs
0.24
Citation Normalized Percentile
Is in top 1%
Is in top 10%
Topics
AI in Service Interactions
Physical Sciences → Computer Science → Artificial Intelligence
FinTech, Crowdfunding, Digital Finance
Social Sciences → Business, Management and Accounting → Management Information Systems
Digital Marketing and Social Media
Social Sciences → Social Sciences → Sociology and Political Science
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